Aqara
Aqara Doorbell Camera Hub G410 White (Zigbee, Wi-Fi, Matter over Thread)
SKU: AQAZCH-C09D_W
Quickstart
This is a
Important safety information
Please read this manual carefully. Failure to follow the recommendations in this manual may be dangerous or may violate the law. The manufacturer, importer, distributor and seller shall not be liable for any loss or damage resulting from failure to comply with the instructions in this manual or any other material. Use this equipment only for its intended purpose. Follow the disposal instructions. Do not dispose of electronic equipment or batteries in a fire or near open heat sources.What is Z-Wave?
Z-Wave is the international wireless protocol for communication in the Smart Home. This device is suited for use in the region mentioned in the Quickstart section.
Z-Wave ensures a reliable communication by reconfirming every message (two-way communication) and every mains powered node can act as a repeater for other nodes (meshed network) in case the receiver is not in direct wireless range of the transmitter.
This device and every other certified Z-Wave device can be used together with any other certified Z-Wave device regardless of brand and origin as long as both are suited for the same frequency range.
If a device supports secure communication it will communicate with other devices secure as long as this device provides the same or a higher level of security. Otherwise it will automatically turn into a lower level of security to maintain backward compatibility.
For more information about Z-Wave technology, devices, white papers etc. please refer to www.z-wave.info.
Product Description
Aqara G410 Doorbell Camera Hub is much more than a conventional doorbell.
It combines high-resolution 2K video, advanced mmWave radar technology, and integrated AI features with a full-featured Matter, Zigbee, and Thread hub—making it the central control unit for your entire smart home.
The device accurately detects people using mmWave radar, processes facial recognition locally, and protects your privacy at all times. With an ultra-wide 175° field of view and infrared night vision, you have everything in sight—day and night. At the same time, the G410 allows you to connect other smart devices without the need for an additional hub. Whether you use Apple HomeKit Secure Video, Google Home, Alexa, or Home Assistant: the G410 integrates seamlessly into your existing ecosystem.
Flexible power supply, local storage options (microSD, NAS), and secure cloud solutions make it especially versatile. The included USB-C chime hub delivers clear audible alerts at up to 95 dB.
Highlights:
- 2K video resolution with a 175° field of view for ultra-clear surveillance
- Integrated mmWave radar and PIR technology for precise motion detection
- Local AI facial recognition for maximum privacy with no cloud dependency
- Works as a Matter, Zigbee, and Thread controller – no additional hub needed
- Compatible with Apple HomeKit Secure Video, Google Home, Amazon Alexa, SmartThings & Home Assistant
- Dual power options: 6x AA batteries or wired (12–24?V)
- Local storage via microSD (up to 512?GB), NAS, or secure cloud
- Includes USB-C chime hub with up to 95?dB volume
- Anti-tamper and intrusion alerts via siren and proximity radar
- Weather-resistant with IPX3 rating (recommended for sheltered outdoor areas)
Technical Specifications:
- Resolution: 2K (approx. 2560 × 1440), 4:3 aspect ratio
- Field of View: 175° diagonal
- Night Vision: Infrared
- Sensors: mmWave radar, PIR
- Facial Recognition: Processed locally
- Network: Wi-Fi 2.4?GHz / 5?GHz, WPA3 encryption
- Smart Home Protocols: Matter, Zigbee, Thread
- Compatibility: Apple HomeKit Secure Video, Google Home, Amazon Alexa, SmartThings, Home Assistant (via RTSP)
- Storage Options: microSD (up to 512?GB), NAS, Cloud (Aqara HomeGuardian)
- Power Supply: 6x AA batteries or 12–24?V wired
- Speaker: USB-C chime hub with 95?dB output
- Protection Rating: IPX3 (for covered outdoor use)
- Dimensions: Approx. 142 × 65 × 30?mm
Included in the Box:
- Doorbell camera
- Chime hub
- USB-C cable
- 6x AA batteries
- Mounting accessories
Prepare for Installation / Reset
Please read the user manual before installing the product.
In order to include (add) a Z-Wave device to a network it must be in factory default state. Please make sure to reset the device into factory default. You can do this by performing an Exclusion operation as described below in the manual. Every Z-Wave controller is able to perform this operation however it is recommended to use the primary controller of the previous network to make sure the very device is excluded properly from this network.
Safety Warning for Mains Powered Devices
ATTENTION: only authorized technicians under consideration of the country-specific installation guidelines/norms may do works with mains power. Prior to the assembly of the product, the voltage network has to be switched off and ensured against re-switching.
Inclusion/Exclusion
On factory default the device does not belong to any Z-Wave network. The device needs to be added to an existing wireless network to communicate with the devices of this network. This process is called Inclusion.
Devices can also be removed from a network. This process is called Exclusion. Both processes are initiated by the primary controller of the Z-Wave network. This controller is turned into exclusion respective inclusion mode. Inclusion and Exclusion is then performed doing a special manual action right on the device.
Quick trouble shooting
Here are a few hints for network installation if things dont work as expected.
- Make sure a device is in factory reset state before including. In doubt exclude before include.
- If inclusion still fails, check if both devices use the same frequency.
- Remove all dead devices from associations. Otherwise you will see severe delays.
- Never use sleeping battery devices without a central controller.
- Dont poll FLIRS devices.
- Make sure to have enough mains powered device to benefit from the meshing
Technical Data
| Dimensions | 0.0650000x0.1400000x0.0250000 mm |
| Weight | 160 gr |
| EAN | 6975833358397 |
| Frequency | XXfrequency |
| Maximum transmission power | XXantenna |
Explanation of Z-Wave specific terms
- Controller — is a Z-Wave device with capabilities to manage the network. Controllers are typically Gateways,Remote Controls or battery operated wall controllers.
- Slave — is a Z-Wave device without capabilities to manage the network. Slaves can be sensors, actuators and even remote controls.
- Primary Controller — is the central organizer of the network. It must be a controller. There can be only one primary controller in a Z-Wave network.
- Inclusion — is the process of adding new Z-Wave devices into a network.
- Exclusion — is the process of removing Z-Wave devices from the network.
- Association — is a control relationship between a controlling device and a controlled device.
- Wakeup Notification — is a special wireless message issued by a Z-Wave device to announces that is able to communicate.
- Node Information Frame — is a special wireless message issued by a Z-Wave device to announce its capabilities and functions.