Aqara
Aqara Camera Hub G350 Select (Zigbee, Thread)
SKU: AQAZCH-C14D
Quickstart
This is a
Important safety information
Please read this manual carefully. Failure to follow the recommendations in this manual may be dangerous or may violate the law. The manufacturer, importer, distributor and seller shall not be liable for any loss or damage resulting from failure to comply with the instructions in this manual or any other material. Use this equipment only for its intended purpose. Follow the disposal instructions. Do not dispose of electronic equipment or batteries in a fire or near open heat sources.What is Z-Wave?
Z-Wave is the international wireless protocol for communication in the Smart Home. This device is suited for use in the region mentioned in the Quickstart section.
Z-Wave ensures a reliable communication by reconfirming every message (two-way communication) and every mains powered node can act as a repeater for other nodes (meshed network) in case the receiver is not in direct wireless range of the transmitter.
This device and every other certified Z-Wave device can be used together with any other certified Z-Wave device regardless of brand and origin as long as both are suited for the same frequency range.
If a device supports secure communication it will communicate with other devices secure as long as this device provides the same or a higher level of security. Otherwise it will automatically turn into a lower level of security to maintain backward compatibility.
For more information about Z-Wave technology, devices, white papers etc. please refer to www.z-wave.info.
Product Description
The Camera Hub G350 is a powerful 4K indoor security camera that combines outstanding image quality with advanced smart home features. With its dual?lens system consisting of a wide?angle lens and a telephoto lens, it delivers razor?sharp close?ups and wide?area monitoring without blind spots. Its PTZ functions make it ideal for apartments, houses, and offices. Equipped with Wi?Fi 6, Zigbee, Thread, and Matter, the camera also serves as a full smart home hub. It is compatible with Apple HomeKit, Google Home, and Amazon Alexa, making it easy to integrate into any smart home system.
With intelligent person, animal, and sound detection, the Camera Hub G350 offers a high level of security. Tracking features ensure that people, pets, and relevant events remain in view automatically. Thanks to local storage via microSD card, the camera is suitable for users who prefer to keep their data independent of cloud services. The 4K indoor camera is optimized for indoor use and remains reliable even in low?light conditions.
Highlights:
- 4K smart home camera for ultra?sharp video surveillance
- Dual?lens system with wide?angle and telephoto lens for precise zooming
- PTZ camera with pan, tilt, and zoom for full room coverage
- Wi?Fi 6 connectivity plus integrated Zigbee and Thread
- Works as a Matter controller and Zigbee hub for smart home devices
- Intelligent AI detection: person tracking, pet tracking, close?up tracking
- Local storage with microSD card support up to 512 GB
- Ideal as a pet camera, baby monitor, or indoor security camera
- Compatible with Apple HomeKit, Google Home, and Alexa
- Easy installation on tables, shelves, walls, or ceilings
Technical Data:
- Model: CH-C14E / CH-C14D
- Wide?angle video resolution: 3840 × 2160
- Wide?angle field of view: 133° diagonal
- Wide?angle focal length: 2.8 mm
- Telephoto video resolution: 2560 × 1440
- Telephoto field of view: 43° diagonal
- Telephoto focal length: 8 mm
- Aperture: f/1.6
- Frame rate: 20 fps
- Aspect ratio: 16:9
- Video codec: H.264
- Wireless connectivity: Wi?Fi 2.4/5 GHz (Wi?Fi 6), Zigbee, Thread, Bluetooth
- Power input: 5V 2A
- Local storage: microSD card up to 512 GB (Class 10 or higher)
- Operating temperature: -10 to 40 °C
- Operating humidity: 0 to 95 percent, non?condensing
- Dimensions: 124 × 85 × 65 mm
Scope of delivery:
- Camera Hub G350
- Power cable
- User manuals
Prepare for Installation / Reset
Please read the user manual before installing the product.
In order to include (add) a Z-Wave device to a network it must be in factory default state. Please make sure to reset the device into factory default. You can do this by performing an Exclusion operation as described below in the manual. Every Z-Wave controller is able to perform this operation however it is recommended to use the primary controller of the previous network to make sure the very device is excluded properly from this network.
Safety Warning for Mains Powered Devices
ATTENTION: only authorized technicians under consideration of the country-specific installation guidelines/norms may do works with mains power. Prior to the assembly of the product, the voltage network has to be switched off and ensured against re-switching.
Inclusion/Exclusion
On factory default the device does not belong to any Z-Wave network. The device needs to be added to an existing wireless network to communicate with the devices of this network. This process is called Inclusion.
Devices can also be removed from a network. This process is called Exclusion. Both processes are initiated by the primary controller of the Z-Wave network. This controller is turned into exclusion respective inclusion mode. Inclusion and Exclusion is then performed doing a special manual action right on the device.
Quick trouble shooting
Here are a few hints for network installation if things dont work as expected.
- Make sure a device is in factory reset state before including. In doubt exclude before include.
- If inclusion still fails, check if both devices use the same frequency.
- Remove all dead devices from associations. Otherwise you will see severe delays.
- Never use sleeping battery devices without a central controller.
- Dont poll FLIRS devices.
- Make sure to have enough mains powered device to benefit from the meshing
Technical Data
| Dimensions | 0.0650000x0.1240000x0.0850000 mm |
| Weight | 345 gr |
| EAN | 6978350350042 |
| Frequency | XXfrequency |
| Maximum transmission power | XXantenna |
Explanation of Z-Wave specific terms
- Controller — is a Z-Wave device with capabilities to manage the network. Controllers are typically Gateways,Remote Controls or battery operated wall controllers.
- Slave — is a Z-Wave device without capabilities to manage the network. Slaves can be sensors, actuators and even remote controls.
- Primary Controller — is the central organizer of the network. It must be a controller. There can be only one primary controller in a Z-Wave network.
- Inclusion — is the process of adding new Z-Wave devices into a network.
- Exclusion — is the process of removing Z-Wave devices from the network.
- Association — is a control relationship between a controlling device and a controlled device.
- Wakeup Notification — is a special wireless message issued by a Z-Wave device to announces that is able to communicate.
- Node Information Frame — is a special wireless message issued by a Z-Wave device to announce its capabilities and functions.